Sephora Sales Consultant

Recife • Brazil

Tuesday, December 17, 2024

Sephora, a distinguished name in the beauty retail sector, operates under the prestigious LVMH umbrella, renowned for its commitment to luxury and innovation. As an employer, Sephora offers a dynamic environment where creativity and excellence are at the forefront, providing employees with opportunities to thrive in a vibrant and inclusive workplace.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs through effective inquiry and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Recognize and respect colleagues' contributions.
8. Contribute to a pleasant and organized work environment.
9. Perform services as required.
10. Pursue specialized knowledge in the area of expertise.
11. Stay informed about market trends.
12. Adhere to the LVMH group code of ethics and conduct.
13. Maintain Sephora's product, service, and event presentation standards.
14. Uphold store cleanliness, maintenance, and organization standards.
15. Execute and comply with all Sephora policies and procedures.
16. Strive to be a reference in the assigned area.
17. Participate in stock control and quality assurance.
18. Complete all delegated tasks promptly and accurately.
19. Maintain store security standards.
20. Monitor competitor activities.
21. Be aware of special store events.
22. Participate in programs to reduce stock loss.
23. Assist in reducing company expenses without compromising service and presentation standards.
24. Designated consultants should be knowledgeable about cashier functions.
25. Ensure confidentiality of information.
26. Complete all My Sephora Learning training.
27. Actively seek additional training when necessary.
28. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organization skills.
2. Logical reasoning.
3. Ability to communicate verbally with customers and staff clearly.
4. Ability to operate the point of sale, if qualified.
5. Ability to handle and apply products to customers.
6. Availability and flexibility.
7. Adherence to dress code.
8. Consistent and reliable service delivery.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a vibrant and inclusive work environment, opportunities for professional development, and a commitment to employee well-being.

Sephora fosters a culture of innovation, inclusivity, and excellence. Employees are encouraged to be proactive, customer-focused, and team-oriented, with a strong emphasis on ethical work practices and alignment with Sephora's values.