Sephora

Sales Consultant

Sephora is a leading global beauty retailer, offering a wide range of cosmetics, skincare, fragrance, and haircare products. Known for its innovative approach to beauty retail, Sephora provides a unique shopping experience with a focus on customer service and product knowledge.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide friendly and specialized customer service.
3. Identify customer needs and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying store improvement opportunities.
7. Contribute to a pleasant and organized work environment.
8. Maintain Sephora's product, service, and event display concepts.
9. Execute and adhere to all Sephora policies and procedures.
10. Participate in stock control and quality assurance.
11. Complete delegated tasks promptly and accurately.
12. Maintain store safety standards.
13. Stay informed about competitor activities.
14. Participate in programs to reduce merchandise loss.
15. Assist in reducing company expenses without compromising service and presentation standards.
16. Ensure confidentiality of information.
17. Complete all My Sephora Learning trainings.
18. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organization.
2. Logical reasoning.
3. Ability to verbally communicate clearly with customers and staff.
4. Operate point of sale if enabled.
5. Handle and apply products on customers.
6. Availability and flexibility.
7. Consistent and reliable service.

Desirable experience in retail and beauty.

High school diploma or equivalent.

Sephora promotes a dynamic and inclusive workplace culture, encouraging teamwork and continuous learning. The store is located in Shopping Riomar Recife, providing a vibrant and customer-focused environment.