Sephora Sales Consultant

Goiânia • Brazil

Saturday, March 22, 2025

Sephora, a leading brand in the beauty retail industry, is part of the prestigious LVMH group, known for its commitment to excellence and innovation. As a global leader in luxury, LVMH encompasses a diverse range of brands, offering unparalleled opportunities for career growth and development.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Recognize and respect the work of others.
8. Contribute to a pleasant and organized work environment.
9. Perform services as needed.
10. Seek specialized knowledge in the area of expertise.
11. Stay informed about market trends.
12. Adhere to the LVMH group code of ethics and conduct.
13. Maintain Sephora's product, service, and event presentation standards at all times.
14. Ensure cleanliness, maintenance, and organization of the store.
15. Execute and comply with all Sephora policies and procedures.
16. Strive to be a reference in the assigned area.
17. Participate in stock control and quality assurance.
18. Complete all delegated tasks promptly and accurately.
19. Maintain store security standards.
20. Monitor competitor activities.
21. Be aware of special store events.
22. Participate in programs to reduce stock loss.
23. Assist in reducing company expenses without compromising service and presentation standards.
24. Designated consultants should possess knowledge of cashier functions.
25. Ensure confidentiality of information.
26. Complete all My Sephora Learning trainings.
27. Actively seek additional training when necessary.
28. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organization.
2. Logical reasoning.
3. Committed and proactive profile.
4. Customer focus.
5. Teamwork.
6. Work ethics and values aligned with Sephora.
7. Results/action-oriented.
8. Willingness to learn.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment with opportunities for professional growth and development within the LVMH group.

Sephora fosters a culture of innovation, inclusivity, and excellence, encouraging employees to thrive in a collaborative and dynamic environment. As part of the LVMH group, Sephora upholds the highest standards of ethics and conduct, promoting a respectful and supportive workplace.