Sephora Sales Consultant
Goiânia Brazil
Posted on Thursday, January 16, 2025.
About Sephora
Sephora is a leading global beauty retailer offering a wide range of cosmetics, skincare, and fragrance products. Known for its innovative approach to beauty retail, Sephora provides a unique shopping experience with a focus on customer service and product knowledge.
Responsibilities
- Greet and enthusiastically assist all customers entering the store.
- Provide friendly and specialized customer service.
- Identify customer needs and suggest products to meet those needs.
- Convey product knowledge to customers.
- Participate as a productive and motivated team member.
- Assist in identifying opportunities for store improvements.
- Contribute to a pleasant and organized work environment.
- Maintain Sephora's product, service, and event presentation standards.
- Execute and adhere to all Sephora policies and procedures.
- Participate in stock control and quality assurance.
- Complete delegated tasks promptly and accurately.
- Maintain store safety standards.
- Be aware of competitor activities and special store events.
- Participate in programs to reduce merchandise loss.
- Assist in reducing company expenses without compromising service and presentation standards.
- Ensure confidentiality of information.
Qualifications
- High school diploma or equivalent.
- Desirable knowledge of a foreign language.
Skills
- Customer service, communication, and organization.
- Logical reasoning.
- Ability to communicate verbally with customers and staff clearly.
- Operate point of sale if enabled.
- Handle and apply products to customers.
- Availability and flexibility.
- Consistent and reliable service.
Experience Requirements
Desirable experience in retail and beauty.
Education Requirements
High school diploma or equivalent.
Sephora Culture
Sephora fosters a dynamic and inclusive work environment with a focus on teamwork, customer satisfaction, and continuous learning. The company values ethical conduct and alignment with its core values.