Sephora Sales Consultant

Goiânia • Brazil

Thursday, January 16, 2025

Sephora, a distinguished name in the luxury beauty retail sector, operates under the umbrella of the LVMH Group, a global leader in high-end goods. Known for its innovative approach to beauty and exceptional customer service, Sephora offers a dynamic work environment where employees are encouraged to thrive and develop their careers.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs through effective inquiry and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and suggest solutions.
7. Recognize and respect the contributions of others.
8. Contribute to a pleasant and organized work environment.
9. Perform services as necessary and seek specialized knowledge in the area of expertise.
10. Stay informed on market trends and adhere to LVMH's code of ethics and conduct.
11. Maintain Sephora's product, service, and event presentation standards at all times.
12. Ensure cleanliness, maintenance, and organization of the store.
13. Execute and comply with all Sephora policies and procedures.
14. Strive to be a reference in the assigned area.
15. Participate in stock control and quality assurance.
16. Complete all delegated tasks promptly and accurately.
17. Maintain store security standards.
18. Monitor competitor activities.
19. Be aware of special store events.
20. Participate in programs to reduce merchandise loss.
21. Assist in reducing company expenses without compromising service and presentation standards.
22. Designated consultants should be knowledgeable about cashier functions.
23. Ensure confidentiality of information.
24. Complete all My Sephora Learning training.
25. Actively seek additional training when necessary.
26. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Ability to verbally communicate clearly with customers and staff.
4. Ability to operate point-of-sale systems if qualified.
5. Ability to handle and apply products on customers.
6. Availability and flexibility.
7. Adherence to dress code.
8. Consistent and reliable service.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH Group.

Sephora fosters a culture of innovation, collaboration, and excellence. Employees are encouraged to engage in continuous learning and development, contributing to a vibrant and inclusive workplace where diversity is celebrated.