Sephora Sales Consultant

Fortaleza • Brazil

Wednesday, January 29, 2025

Sephora, a distinguished name in the realm of luxury beauty retail, operates under the esteemed umbrella of LVMH, the world leader in luxury. Renowned for its curated selection of prestigious brands and unparalleled customer service, Sephora offers a dynamic and innovative work environment where creativity and excellence are celebrated. As part of the LVMH family, Sephora employees are immersed in a culture that values diversity, growth, and the pursuit of excellence.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized service to clients.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying opportunities for store improvements and propose solutions.
7. Recognize and respect the contributions of colleagues.
8. Contribute to a pleasant and organized work environment.
9. Perform services as required.
10. Pursue specialized knowledge in the field.
11. Stay abreast of market trends.
12. Adhere to the LVMH code of ethics and conduct.
13. Maintain Sephora's product, service, and event presentation standards.
14. Ensure cleanliness, maintenance, and organization of the store.
15. Execute and comply with all Sephora policies and procedures.
16. Strive to be a reference in the assigned area.
17. Participate in stock control and quality assurance.
18. Complete all delegated tasks promptly and accurately.
19. Maintain store safety standards.
20. Monitor competitor activities.
21. Be aware of special store events.
22. Engage in programs to reduce merchandise loss.
23. Assist in reducing company expenses without compromising service and presentation standards.
24. Designated consultants should be knowledgeable about cashier functions.
25. Ensure confidentiality of information.
26. Complete all My Sephora Learning training.
27. Actively seek additional training when necessary.
28. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organization.
2. Logical reasoning.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a comprehensive benefits package that includes opportunities for professional development, employee discounts, and a supportive work environment that fosters growth and innovation.

Sephora's workplace culture is characterized by a commitment to diversity, creativity, and excellence. Employees are encouraged to express their individuality while working collaboratively in a team-oriented environment. The brand fosters a culture of continuous learning and development, ensuring that each team member can thrive and contribute to the company's success.