Sephora Sales Consultant

Florianópolis • Brazil

Friday, April 4, 2025

Sephora, a leader in global beauty retail, is renowned for its curated selection of premium products and exceptional customer service. As part of the LVMH Group, Sephora offers a dynamic work environment that encourages innovation and excellence. With a commitment to diversity and inclusion, Sephora provides employees with opportunities for growth and development within the luxury retail sector.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized service to clients.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Contribute to a pleasant and organized work environment.
8. Perform services as required.
9. Pursue specialized knowledge in the area of expertise.
10. Monitor market trends.
11. Adhere to the LVMH Group's code of ethics and conduct.
12. Maintain Sephora's product, service, and event presentation standards at all times.
13. Ensure store cleanliness, maintenance, and organization standards are met.
14. Execute and comply with all Sephora policies and procedures.
15. Strive to be a reference in the assigned area.
16. Participate in stock control and quality assurance.
17. Complete all delegated tasks promptly and accurately.
18. Maintain store safety standards.
19. Monitor competitor activities.
20. Be aware of special store events.
21. Participate in programs to reduce stock loss and shrinkage.
22. Assist in reducing company expenses without compromising service and presentation standards.
23. Designated consultants should be knowledgeable about cashier functions.
24. Ensure confidentiality of information.
25. Complete all My Sephora Learning trainings.
26. Actively seek additional training when necessary.
27. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organization skills.
2. Logical reasoning.
3. Committed and proactive profile.
4. Customer focus.
5. Teamwork.
6. Work ethic and values aligned with Sephora.
7. Results/action-oriented.
8. Willingness to learn.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a dynamic work environment with opportunities for professional growth and development within the luxury retail sector.

Sephora fosters a culture of innovation, diversity, and excellence. Employees are encouraged to contribute to a collaborative and inclusive environment where creativity and customer satisfaction are paramount. As part of the LVMH Group, Sephora upholds high ethical standards and values-driven work practices.