Sephora Sales Consultant

Florianópolis • Brazil

Wednesday, March 12, 2025

Sephora, a distinguished name in the realm of selective distribution, operates under the prestigious LVMH Group, renowned for its luxury and premium brands. As an employer, Sephora offers a dynamic and inclusive environment, fostering growth and innovation in the beauty industry.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized customer service.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying opportunities for store improvements and propose solutions.
7. Contribute to a pleasant and organized work environment.
8. Maintain store presentation in line with Sephora's concepts and procedures.
9. Execute and adhere to all Sephora policies and procedures.
10. Strive to be a reference in the assigned area.
11. Participate in stock control and quality assurance.
12. Complete delegated tasks promptly and accurately.
13. Maintain store safety standards.
14. Monitor competitor activities.
15. Be aware of special store events.
16. Participate in programs to reduce stock loss.
17. Assist in reducing company expenses without compromising service and presentation standards.
18. Ensure confidentiality of information.
19. Complete all My Sephora Learning trainings.
20. Actively seek additional training when necessary.
21. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Ability to verbally communicate clearly with customers and staff.
4. Ability to operate the point of sale, if qualified.
5. Ability to handle and apply products on customers.
6. Availability and flexibility.
7. Adherence to dress code.
8. Consistent and reliable service.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH Group.

Sephora is committed to fostering an inclusive and collaborative workplace culture, where innovation and creativity are encouraged. Employees are expected to uphold the highest standards of ethics and professionalism, aligning with the values of both Sephora and the LVMH Group.