Sephora Sales Consultant

Sephora, a distinguished entity within the LVMH group, is renowned for its curated selection of luxury beauty products and exceptional customer service. As part of LVMH, a global leader in luxury goods, Sephora offers employees the opportunity to work in an innovative and dynamic environment that values creativity and excellence.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized service to clients.
3. Identify customer needs through effective inquiry and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying improvement opportunities within the store and propose solutions.
7. Recognize and respect the work of others.
8. Contribute to a pleasant and organized work environment.
9. Perform services as required.
10. Pursue specialized knowledge in the area of expertise.
11. Stay informed about market trends.
12. Adhere to the LVMH code of ethics and conduct.
13. Maintain Sephora's product, service, and event presentation standards.
14. Ensure cleanliness, maintenance, and organization of the store.
15. Execute and comply with all Sephora policies and procedures.
16. Strive to be a reference in the assigned area.
17. Participate in stock control and quality assurance.
18. Complete all delegated tasks promptly and accurately.
19. Maintain store security standards.
20. Monitor competitor activities.
21. Be aware of special store events.
22. Participate in programs to reduce stock loss.
23. Assist in reducing company expenses without compromising service and presentation standards.
24. Designated consultants should be knowledgeable about cashier functions.
25. Ensure confidentiality of information.
26. Complete all My Sephora Learning trainings.
27. Actively seek additional training when necessary.
28. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organization skills.
2. Logical reasoning.
3. Committed and proactive profile.
4. Customer-focused.
5. Teamwork.
6. Work ethics and values aligned with Sephora.
7. Results/action-oriented.
8. Willingness to learn.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Employees enjoy a vibrant work environment with opportunities for professional growth and development within the luxury beauty sector.

Sephora fosters a culture of innovation, inclusivity, and excellence, encouraging employees to thrive in a collaborative and dynamic setting.