Sephora Sales Consultant

Curitiba • Brazil

Tuesday, May 20, 2025

Sephora, a leading name in the beauty retail sector, is part of the LVMH Group, a global leader in luxury goods. Known for its innovative approach to beauty and customer service, Sephora offers a dynamic work environment where employees are encouraged to grow and develop their skills.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide friendly and specialized service to customers.
3. Identify customer needs through effective probing and suggest suitable products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated team member.
6. Assist in identifying opportunities for store improvements and propose solutions.
7. Contribute to a pleasant and organized work environment.
8. Perform services as required.
9. Pursue specialized knowledge in the field.
10. Stay updated with market trends.
11. Adhere to LVMH Group's code of ethics and conduct.
12. Maintain Sephora's product, service, and event presentation standards at all times.
13. Ensure store cleanliness, maintenance, and organization standards are met.
14. Execute and comply with all Sephora policies and procedures.
15. Strive to be a reference in the assigned area.
16. Participate in stock control and quality assurance.
17. Complete all delegated tasks promptly and accurately.
18. Maintain store security standards.
19. Monitor competitor activities.
20. Be aware of special store events.
21. Participate in programs to reduce merchandise shortages/losses.
22. Assist in reducing company expenses without compromising service and presentation standards.
23. Designated consultants should be knowledgeable about cashier functions.
24. Ensure confidentiality of information.
25. Complete all My Sephora Learning trainings.
26. Actively seek additional training when necessary.
27. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a comprehensive benefits package, including opportunities for professional development and growth within the company.

Sephora fosters a vibrant and inclusive workplace culture that values teamwork, innovation, and a commitment to excellence. Employees are encouraged to express their creativity and pursue continuous learning in a supportive environment.