Sephora Sales Consultant
Sephora, a leading global beauty retailer, is renowned for its innovative approach to cosmetics and skincare. As part of the prestigious LVMH group, Sephora offers a dynamic work environment that fosters creativity and growth, providing employees with the opportunity to be part of a world-class organization dedicated to excellence in the beauty industry.
- Greet and enthusiastically assist all customers entering the store.
- Provide cordial and expert service to customers.
- Identify customer needs through effective probing and suggest suitable products.
- Convey product knowledge to customers.
- Participate as a productive and motivated member of the store team.
- Assist in identifying opportunities for store improvements and propose solutions.
- Recognize and respect the contributions of others.
- Contribute to a pleasant and organized work environment.
- Perform services as needed.
- Seek specialized knowledge in one's area of expertise.
- Stay informed about market trends.
- Adhere to the LVMH group code of ethics and conduct.
- Maintain Sephora's product, service, and event presentation concepts at all times.
- Ensure cleanliness, maintenance, and organization standards of the store.
- Execute and comply with all Sephora policies and procedures.
- Strive to be a reference in the assigned area.
- Participate in inventory control and quality assurance.
- Complete all delegated tasks promptly and accurately.
- Maintain store security standards.
- Monitor competitor activities.
- Be aware of special store events.
- Participate in programs to reduce merchandise loss.
- Assist in reducing company expenses without compromising service and presentation standards.
- Designated consultants should be knowledgeable about cashier functions.
- Ensure confidentiality of information.
- Complete all My Sephora Learning training.
- Actively seek additional training when necessary.
- Assist in training new consultants.
- High school diploma or equivalent.
- Desirable knowledge of a foreign language.
- Customer service, communication, and organizational skills.
- Logical reasoning.
Desirable experience in retail and beauty sectors.
High school diploma or equivalent.
Sephora offers a comprehensive benefits package, including opportunities for professional development and growth within the LVMH group.
Sephora fosters an inclusive and dynamic workplace culture that values creativity, collaboration, and a commitment to excellence. As part of the LVMH group, employees are encouraged to innovate and contribute to the brand's success, while adhering to high ethical standards and embracing diversity.


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