Sephora Sales Consultant

Belo Horizonte • Brazil

Monday, March 10, 2025

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a world-renowned luxury goods conglomerate. Known for its innovative approach to beauty retail, Sephora offers a diverse range of products from classic and emerging brands, providing an unparalleled shopping experience. As an employer, Sephora is committed to fostering a dynamic and inclusive workplace where creativity and passion for beauty thrive.

1. Greet and enthusiastically assist all customers entering the store.
2. Provide cordial and specialized service to customers.
3. Identify customer needs through effective probing and suggest appropriate products.
4. Convey product knowledge to customers.
5. Participate as a productive and motivated member of the store team.
6. Assist in identifying opportunities for store improvements and potential solutions.
7. Contribute to a pleasant and organized work environment.
8. Perform services as needed.
9. Pursue specialized knowledge in the area of expertise.
10. Stay informed about market trends.
11. Adhere to the LVMH group's code of ethics and conduct.
12. Maintain Sephora's product, service, and event presentation concepts at all times.
13. Ensure store cleanliness, maintenance, and organization standards are met.
14. Execute and comply with all Sephora policies and procedures.
15. Strive to be a reference in the assigned area.
16. Participate in stock control and quality assurance.
17. Complete all delegated tasks promptly and accurately.
18. Maintain store security standards.
19. Monitor competitor activities.
20. Be aware of special store events.
21. Participate in programs to reduce merchandise loss.
22. Assist in reducing company expenses without compromising service and presentation standards.
23. Ensure confidentiality of information.
24. Complete all My Sephora Learning trainings.
25. Actively seek additional training when necessary.
26. Assist in training new consultants.

1. High school diploma or equivalent.
2. Desirable knowledge of a foreign language.

1. Customer service, communication, and organizational skills.
2. Logical reasoning.
3. Commitment and proactivity.
4. Customer focus.
5. Teamwork.
6. Work ethics and values aligned with Sephora.
7. Results/action-oriented.
8. Willingness to learn.

Desirable experience in retail and beauty sectors.

High school diploma or equivalent.

Sephora offers a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH group.

Sephora fosters a vibrant and inclusive culture that encourages creativity, innovation, and collaboration. Employees are valued for their unique contributions and are empowered to grow within the company, reflecting Sephora's commitment to diversity and excellence in the beauty industry.