Sephora Sales and Service Leader

Yonkers • USA

Thursday, April 24, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global luxury goods conglomerate. Known for its innovative approach to beauty and personal care, Sephora offers an extensive range of products and services, fostering a dynamic and inclusive work environment.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is required.

$27.15 - $33.41 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedule, and opportunities for career advancement.

Sephora is committed to fostering a diverse and inclusive workplace where every individual's uniqueness is celebrated and respected. The company values teamwork, innovation, and a customer-centric approach, creating an environment where employees can thrive.