Sephora Sales and Service Leader

Yonkers • USA

Thursday, February 20, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, renowned for its commitment to luxury and innovation. As an employer, Sephora offers a dynamic and inclusive environment where employees are encouraged to thrive and express their individuality. The brand is dedicated to fostering a culture of diversity and inclusion, ensuring that every team member feels valued and respected.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving

Prior leadership experience in retail sales or services is required.

$27.15 - $33.41 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a diverse and inclusive workplace environment.

Sephora prides itself on creating a beauty community where diversity, inclusion, and belonging are celebrated. The company fosters an environment where every individual's uniqueness is respected and honored, promoting a workplace culture that is both dynamic and supportive.