Sephora Sales and Service Leader

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora offers a dynamic and inclusive environment where creativity and diversity are celebrated. The brand is dedicated to providing exceptional customer experiences and fostering professional growth among its employees.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience

Minimum of 3 years of leadership experience in retail sales or services.

$23.00 - $28.25 per hour, depending on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with opportunities for career advancement and a diverse, inclusive work environment.

Sephora fosters a culture of diversity, inclusion, and belonging, where every individual's uniqueness is celebrated. The company is committed to creating a supportive and respectful workplace that values all employees.