Sephora Sales and Service Leader
Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to luxury and innovation. As an employer, Sephora offers a dynamic and inclusive environment where creativity and diversity are celebrated. The brand is dedicated to providing exceptional customer experiences and fostering professional growth among its employees.
- Implement sales and service experiences that align with Sephora's standards.
- Support and coach team members in selling, service, and operations.
- Execute client service models and sales strategies to drive customer engagement.
- Ensure compliance with store standards, maintaining a professional environment.
- Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills and ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability to work during peak retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
- Leadership and team management
- Customer service excellence
- Sales strategy execution
- Communication and interpersonal skills
- Adaptability and resilience
Minimum of 3 years of leadership experience in retail sales or services.
$23.00 - $28.25 per hour, depending on qualifications and experience.
Sephora offers comprehensive healthcare and wellbeing benefits, along with opportunities for career advancement and a diverse, inclusive work environment.
Sephora fosters a culture of diversity, inclusion, and belonging, where every individual's uniqueness is celebrated. The company is committed to creating a supportive and respectful workplace that values all employees.


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