Sephora Sales and Service Leader

Wichita • USA

Monday, February 3, 2025

Sephora, a prestigious name in the realm of beauty and cosmetics, operates under the umbrella of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its luxury goods. As an employer, Sephora is dedicated to fostering a diverse and inclusive environment where creativity and innovation are at the forefront. Employees are encouraged to express their individuality while contributing to a collaborative and dynamic workplace.

1. Implement and uphold Sephora's sales and service standards to ensure an exceptional client experience.
2. Support and mentor a team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors to excel in their roles.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Maintain compliance with store standards to ensure a professional environment.
5. Monitor and support client loyalty programs and services, analyzing key performance indicators to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Demonstrated passion for client service and teamwork.
3. Strong communication skills with the ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Physical ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience
6. Time management and multitasking

Prior leadership experience in retail sales or services is preferred.

$21.40 - $26.35 per hour, with actual pay dependent on qualifications, experience, and other legitimate business factors.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity, inclusion, and belonging.

Sephora prides itself on cultivating a beauty community where uniqueness is celebrated, respected, and honored. The workplace culture is one of inclusivity and support, encouraging employees to thrive both personally and professionally. Sephora is committed to equal opportunity employment and values diversity in its workforce.