Sephora Sales and Service Leader

White Plains • USA

Wednesday, January 15, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global luxury goods conglomerate. Known for its commitment to diversity, inclusion, and innovation, Sephora offers a dynamic work environment where employees are encouraged to express their creativity and passion for beauty.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Strong communication
5. Adaptability and resilience
6. Multitasking

Prior leadership experience in retail sales or services is required.

$27.15 - $33.41 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a diverse and inclusive workplace culture.

Sephora fosters a beauty community where uniqueness is celebrated, respected, and honored. The company is dedicated to creating an inclusive environment that supports diversity and encourages employees to bring their authentic selves to work.