Sephora Sales and Service Leader

Westminster • United States

Monday, January 20, 2025

Sephora, a distinguished name in the realm of luxury beauty retail, is part of the prestigious LVMH Moët Hennessy Louis Vuitton conglomerate. Renowned for its commitment to excellence and innovation, Sephora offers a dynamic work environment where creativity and diversity are celebrated. As an employer, Sephora is dedicated to fostering a culture of inclusivity and professional growth, providing its employees with opportunities to thrive in a vibrant and supportive setting.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional and inviting environment.
5. Monitor and support client loyalty programs, tracking key performance indicators to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and the ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, with actual pay dependent on qualifications, experience, and other legitimate business factors.

Comprehensive healthcare and wellbeing benefits, flexible work arrangements, and opportunities for career advancement.

Sephora is committed to creating a beauty community where diversity, inclusion, and belonging are at the forefront. The company values a workplace where everyone's uniqueness is celebrated, fostering an environment of respect and honor. Sephora is an equal opportunity employer, dedicated to providing reasonable accommodations and considering all qualified applicants, including those with a criminal history, in accordance with applicable laws.