Sephora Sales and Service Leader

Westlake • USA

Saturday, April 5, 2025

Sephora, a leader in global beauty retail, is part of the LVMH Moët Hennessy Louis Vuitton group, the world's largest luxury goods conglomerate. Known for its curated selection of prestigious brands, Sephora offers an unparalleled shopping experience through its innovative retail concept and commitment to customer satisfaction.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Compliance and standards enforcement
5. Effective communication
6. Adaptability and resilience

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work arrangements.

Sephora fosters a diverse and inclusive workplace where individuality is celebrated. The company is committed to creating a beauty community that respects and honors everyone's uniqueness, ensuring a welcoming environment for all employees.