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Sephora Sales and Service Leader
Sephora, a distinguished name in the beauty retail sector, is part of the Selective Distribution business group. Renowned for its commitment to inclusivity and innovation, Sephora offers a dynamic work environment where creativity and excellence are celebrated. As a subsidiary of the global luxury conglomerate LVMH, Sephora benefits from a rich heritage of luxury and a forward-thinking approach to beauty retail.
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to elevate team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory, visual merchandising, and maintaining store standards.
- Promote a culture of openness and inclusivity where everyone feels empowered.
- Ensure adherence to company policies and create a safe and enjoyable shopping experience.
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Leadership and team management.
- Client engagement and service excellence.
- Product knowledge and training capabilities.
- Adaptability in a fast-paced environment.
Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
$27.15 - $33.41/hr, depending on qualifications and experience.
Comprehensive healthcare and wellbeing benefits, flexible scheduling, and inclusion in a community that celebrates uniqueness.
Sephora fosters a culture of inclusivity and belonging, where diversity is celebrated and respected. The company is committed to creating a supportive environment that empowers employees to thrive and contribute to the brand's success.
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