Sephora Sales and Service Leader

West Nyack • USA

Monday, February 3, 2025

Sephora, a distinguished name in the luxury beauty retail sector, operates under the umbrella of LVMH, the world's leading luxury goods conglomerate. Renowned for its innovative approach to beauty and cosmetics, Sephora offers a dynamic work environment where creativity and diversity are celebrated. As an employer, Sephora is committed to fostering an inclusive workplace that values the unique contributions of each team member.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional and welcoming environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$27.15 - $33.41 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity and inclusion.

Sephora prides itself on cultivating a vibrant and inclusive culture where diversity is not only welcomed but celebrated. The company is dedicated to creating a beauty community that respects and honors each individual's uniqueness, fostering an environment where all employees can thrive and contribute to their fullest potential.