Sephora Sales and Service Leader

West Des Moines • USA

Wednesday, February 26, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury. Known for its innovative approach to beauty, Sephora offers a unique retail experience with a diverse range of products and services. As an employer, Sephora is committed to fostering an inclusive and dynamic work environment that celebrates diversity and encourages professional growth.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedule, and opportunities for career advancement.

Sephora cultivates a beauty community where diversity, inclusion, and belonging are celebrated. The company values a dynamic and inclusive workplace, offering equal opportunities for all employees and applicants.