Sephora Sales and Service Leader

Sephora, a leader in the global beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, which is renowned for its portfolio of prestigious luxury brands. As an employer, Sephora is committed to fostering a diverse and inclusive environment where employees are encouraged to express their individuality and creativity.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional and inviting environment.
5. Monitor and support client loyalty programs and key performance indicators (KPIs) to drive success.

1. Prior leadership experience in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

A minimum of 3 years of leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with opportunities for career advancement within a diverse and inclusive workplace.

Sephora prides itself on creating a beauty community where diversity, inclusion, and belonging are celebrated. The company values a workplace where everyone's uniqueness is respected and honored, fostering an environment of creativity and innovation.