Sephora Sales and Service Leader

Washington D.C. • USA

Monday, May 19, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. As an employer, Sephora is committed to fostering a diverse and inclusive environment where creativity and innovation thrive. The company is renowned for its dynamic workplace culture and dedication to employee development, offering a vibrant and supportive atmosphere for career growth.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and services, monitoring key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Problem-solving and adaptability

Prior leadership experience in retail sales or services is required.

$27.15 - $33.41 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity and inclusion.

Sephora's workplace culture is centered around diversity, inclusion, and belonging. The company celebrates and respects each individual's uniqueness, fostering an environment where employees can thrive. Sephora values teamwork, innovation, and a commitment to excellence, providing a supportive and dynamic atmosphere for professional growth.