Sephora Sales and Service Leader
Sephora is a leading global beauty retailer offering a wide range of products including cosmetics, skincare, and fragrance. Known for its inclusive and diverse workplace, Sephora is committed to providing exceptional customer experiences and fostering a community where uniqueness is celebrated.
- Implement sales and service experiences that meet Sephora's standards.
- Support and coach team members in selling, service, and operations.
- Execute client service model and sales strategies to drive customer engagement.
- Ensure compliance with store standards and maintain a professional environment.
- Support client loyalty programs and monitor key performance indicators (KPIs) for success.
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills and ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability to work during peak retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
- Leadership
- Client service
- Teamwork
- Communication
- Multitasking
- Adaptability
Prior leadership experience, preferably in retail sales or services.
$27.15 - $33.41/hr. The actual hourly pay offered depends on various factors, including qualifications and relevant experience.
Comprehensive healthcare and wellbeing benefits based on eligibility. Flex (on demand) position available for employees who can work anywhere from 0-19 hours a week.
Sephora values a diverse and inclusive workplace where everyone's uniqueness is celebrated. The company is committed to providing reasonable accommodation in recruiting processes and considers all qualified applicants, including those with a criminal history, in compliance with applicable laws.