Sephora

Sales and Service Leader

Sephora is a leading beauty retailer offering a wide range of cosmetics, skincare, and fragrance products. Known for its commitment to diversity, inclusion, and belonging, Sephora provides a vibrant and inclusive workplace where employees are encouraged to express their unique identities.

1. Implement sales and service experiences that meet Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service model and sales strategies to drive customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership
2. Client service
3. Teamwork
4. Communication
5. Multitasking
6. Adaptability

$27.15 - $33.41/hr. The actual hourly pay offered depends on various factors, including qualifications and relevant experience.

Comprehensive healthcare and wellbeing benefits based on eligibility. Sephora offers a Flex (on demand) position for employees who can work anywhere from 0-19 hours a week, providing flexibility to balance work with other commitments.

Sephora values a diverse and inclusive workplace where everyone's uniqueness is celebrated. Located in Washington DC, the store fosters a professional and supportive environment.