Sephora Sales and Service Leader

Visalia • USA

Monday, January 13, 2025

Sephora, a subsidiary of the LVMH group, is a leading global beauty retailer renowned for its innovative approach to cosmetics and skincare. As part of the LVMH family, Sephora benefits from the conglomerate's extensive resources and commitment to excellence, offering employees a dynamic and inclusive work environment.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with Sephora's store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving
6. Time management

Prior leadership experience in retail sales or services is preferred.

Compensation is hourly and depends on qualifications and experience, along with other business factors.

Sephora offers comprehensive healthcare and wellbeing benefits, alongside a diverse and inclusive workplace culture.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each individual. The company is committed to providing a supportive environment where employees can thrive and grow professionally.