Sephora Sales and Service Leader

Virginia Beach • USA

Wednesday, February 5, 2025

Sephora, a distinguished name in the luxury beauty retail sector, is part of the prestigious LVMH Moët Hennessy Louis Vuitton conglomerate. Renowned for its innovative approach to beauty and commitment to diversity, Sephora offers a vibrant and inclusive work environment where creativity and individuality are celebrated. As an employer, Sephora is dedicated to fostering professional growth and providing meaningful career opportunities within the dynamic world of luxury retail.

1. Implement and uphold Sephora's sales and service standards to ensure an exceptional client experience.
2. Provide support and coaching to a team of Coordinators, Licensed Beauty Advisors, and Beauty Advisors.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Maintain compliance with store standards, ensuring a professional and welcoming environment.
5. Support client loyalty programs and monitor key performance indicators to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience

Previous leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora prides itself on cultivating a beauty community where diversity, inclusion, and belonging are at the forefront. The workplace culture is one of respect and celebration of individuality, fostering an environment where employees can thrive both personally and professionally. Sephora is committed to equal opportunity employment and values a diverse and inclusive workplace.