Sephora Sales and Service Leader

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution division of a global luxury conglomerate. Known for its innovative approach to beauty and exceptional customer service, Sephora offers a dynamic work environment where creativity and diversity are celebrated. As an employer, Sephora is committed to fostering an inclusive culture that empowers its employees to thrive and grow.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
3. Coach and develop team members by providing ongoing feedback and support to elevate team performance.
4. Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
5. Assist with daily operations, including inventory management, visual merchandising, and maintaining store standards.
6. Promote a culture of inclusivity and teamwork, ensuring a safe and enjoyable shopping experience.

1. Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
2. Proven ability to coach and inspire teams to achieve goals.
3. Strong sales and client service skills.
4. Excellent communication and interpersonal skills.
5. Comfortable in a fast-paced and dynamic environment.
6. Physically able to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales and product knowledge
4. Effective communication
5. Problem-solving
6. Adaptability

Minimum 2 years of leadership experience in a retail, hospitality, or service environment.

$23.00 - $28.25 per hour, depending on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and opportunities for professional growth and development.

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company promotes a culture of inclusivity, openness, and empowerment, ensuring that all employees feel valued and supported.