Sephora Sales and Service Leader

Universal City • USA

Friday, February 7, 2025

Sephora, a leading name in the luxury beauty retail sector, is part of the prestigious LVMH Moët Hennessy Louis Vuitton conglomerate. Renowned for its innovative approach to beauty and exceptional customer service, Sephora offers a dynamic and inclusive work environment where creativity and diversity are celebrated. As an employer, Sephora is committed to fostering a culture of excellence and continuous development, providing employees with the tools and opportunities to thrive in their careers.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional and inviting environment.
5. Support client loyalty programs and monitor key performance indicators to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Performance monitoring

Prior leadership experience in retail sales or services is preferred.

$28.00 - $34.30 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible working options.

Sephora prides itself on cultivating a workplace where diversity, inclusion, and belonging are at the forefront. The company is dedicated to creating a beauty community that celebrates and respects each individual's uniqueness. Employees are encouraged to bring their authentic selves to work, contributing to a vibrant and dynamic environment.