Sephora Sales and Service Leader

Uncasville • USA

Sunday, March 2, 2025

Sephora, a distinguished entity within the Selective Distribution business group, is renowned for its commitment to delivering unparalleled beauty experiences. As part of the LVMH conglomerate, Sephora benefits from the prestige and resources of a global luxury leader, fostering an environment where innovation and excellence thrive.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Compliance and standards adherence
5. Communication and multitasking

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible working options.

Sephora is dedicated to fostering a diverse and inclusive workplace where every individual's uniqueness is celebrated. The company prides itself on creating a community that respects and honors diversity, ensuring all employees feel valued and empowered.