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Sephora Sales and Service Leader
Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury. Known for its innovative approach to beauty, Sephora offers a unique retail experience with a curated selection of high-quality products. As an employer, Sephora is committed to fostering an inclusive environment where creativity and individuality are celebrated.
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to elevate team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory, visual merchandising, and maintaining store standards.
- Promote a culture of inclusivity and teamwork.
- Ensure adherence to company policies and create a safe and enjoyable shopping environment.
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfortable in a fast-paced and dynamic environment.
- Physically able to lift and carry up to 50 pounds.
- Leadership and team management.
- Client engagement and service excellence.
- Product knowledge and training.
- Communication and interpersonal skills.
- Problem-solving and adaptability.
Minimum of 2 years in a leadership role within retail, hospitality, or a service-oriented environment.
$23.00 - $28.25 per hour, depending on qualifications and experience.
Comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.
Sephora prides itself on creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company fosters a culture of openness and empowerment, ensuring that all team members feel valued and included.
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