Sephora Sales and Service Leader

Thousand Oaks • USA

Thursday, November 6, 2025

Sephora, a leader in the global beauty industry, operates under the umbrella of LVMH Moët Hennessy Louis Vuitton, the world's largest luxury goods conglomerate. Renowned for its innovative approach to beauty retail, Sephora offers a diverse range of products from classic to emerging brands, providing an unparalleled shopping experience. As an employer, Sephora is committed to fostering a culture of inclusivity and belonging, where every team member is encouraged to thrive and contribute to the brand's success.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Drive overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
5. Assist with inventory management, visual merchandising, and maintaining store standards.
6. Promote a culture of openness and inclusivity, empowering all team members.
7. Uphold Sephora's standards by following company policies and ensuring a safe shopping experience.

1. Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
2. Proven ability to coach and inspire teams to achieve goals.
3. Strong sales and client service skills.
4. Excellent communication and interpersonal skills.
5. Comfortable in a fast-paced and dynamic environment.
6. Physically able to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales and product knowledge
4. Effective communication
5. Adaptability in a dynamic environment
6. Training and development

Minimum of 2 years in a leadership role within retail, hospitality, or a service-oriented environment.

$26.00 - $31.85 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.

Sephora prides itself on creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company is dedicated to fostering an inclusive environment where team members feel empowered and valued.