Sephora Sales and Service Leader

Thousand Oaks • USA

Friday, February 14, 2025

Sephora, a leader in the beauty retail industry, operates under the umbrella of the LVMH group, renowned for its luxury goods and exceptional service standards. As an employer, Sephora is committed to fostering a diverse and inclusive environment where creativity and innovation thrive. The brand is dedicated to providing unparalleled customer experiences and empowering its employees to excel in their roles.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving

Prior leadership experience in retail sales or services is required.

$26.00 per hour, with actual pay depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible working options.

Sephora prides itself on a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each individual. The company fosters an environment where employees are encouraged to be themselves and contribute to a vibrant and dynamic workplace.