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Sephora Sales and Service Leader
Sephora, a leader in the beauty retail industry, is part of the Selective Distribution business group. Known for its innovative approach to beauty and commitment to inclusivity, Sephora offers a dynamic work environment where employees are encouraged to thrive. As a subsidiary of LVMH, Sephora benefits from the resources and prestige of a global luxury conglomerate.
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to elevate team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory, visual merchandising, and maintaining store standards.
- Promote a culture of openness and inclusivity.
- Ensure adherence to company policies to create a safe and enjoyable shopping experience.
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfortable in a fast-paced and dynamic environment.
- Physically able to lift and carry up to 50 pounds.
- Leadership and team management
- Client engagement and service excellence
- Product knowledge and training
- Communication and interpersonal skills
- Adaptability in a dynamic environment
Minimum 2 years of leadership experience in retail, hospitality, or service sectors.
$21.40 - $26.35/hr, dependent on qualifications and experience.
Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility, fostering a community where uniqueness is celebrated.
Sephora is committed to creating an inclusive beauty community where diversity is celebrated. The company values openness and empowerment, ensuring a supportive environment for all employees.
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