Sephora Sales and Service Leader

Sunrise • USA

Monday, July 21, 2025

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global luxury conglomerate. Known for its commitment to diversity, inclusion, and innovation, Sephora offers a dynamic work environment where creativity and individuality are celebrated.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Performance monitoring

A minimum of 3 years of relevant experience in retail sales or services.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a supportive, inclusive work environment.

Sephora fosters a culture of diversity, inclusion, and belonging, where every employee's uniqueness is celebrated and respected. The company is committed to creating a supportive and innovative workplace that encourages personal and professional growth.