Sephora Sales and Service Leader

Springfield • USA

Tuesday, June 17, 2025

Sephora, a distinguished name in the beauty retail sector, is part of the Selective Distribution division. As a leader in the industry, Sephora is renowned for its innovative approach to beauty and exceptional customer service. The brand is committed to fostering a diverse and inclusive environment, ensuring that every employee's uniqueness is celebrated and respected.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is required.

$21.40 - $26.35 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedules, and opportunities for career advancement.

Sephora champions a culture of diversity, inclusion, and belonging, creating a beauty community where everyone's uniqueness is celebrated and respected. The workplace is dynamic and supportive, encouraging professional growth and personal development.