Sephora Sales and Service Leader

Spokane Valley • USA

Wednesday, March 26, 2025

Sephora, a leading beauty retailer renowned for its innovative approach to cosmetics and skincare, is part of the Selective Distribution division of a global luxury conglomerate. The company is celebrated for its commitment to diversity and inclusion, fostering a workplace where every individual's uniqueness is honored.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs).

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Effective communication
6. Multitasking
7. Adaptability

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora is committed to creating a beauty community where diversity, inclusion, and belonging are celebrated. The company values a respectful and inclusive workplace, offering equal opportunities to all employees.