Sephora Sales and Service Leader

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution sector and is renowned for its commitment to diversity, inclusion, and excellence in client service. As a subsidiary of the LVMH group, Sephora benefits from the resources and prestige of a global luxury conglomerate, offering employees a dynamic and supportive environment to thrive in.

1. Lead and inspire team members to deliver exceptional client service and achieve sales goals.
2. Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
5. Assist with inventory management, visual merchandising, and maintaining store standards.
6. Promote a culture of inclusivity and teamwork.
7. Ensure adherence to company policies and create a safe and enjoyable shopping experience.

1. Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
2. Proven ability to coach and inspire teams to achieve goals.

1. Strong sales and client service skills.
2. Excellent communication and interpersonal skills.
3. Ability to thrive in a fast-paced and dynamic environment.
4. Quick learner with the ability to absorb and share product knowledge and training.
5. Physical capability to lift and carry up to 50 pounds.

A minimum of 2 years in a leadership role within retail, hospitality, or service sectors is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility, fostering an inclusive and supportive work environment.

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company promotes a culture of openness and empowerment, ensuring a workplace where all employees can thrive.