Sephora Sales and Service Leader
Sephora, a prestigious entity within the Selective Distribution sector, is renowned for its commitment to delivering unparalleled beauty experiences. As part of the global luxury conglomerate, Sephora offers a dynamic and inclusive work environment that fosters innovation and excellence in the beauty retail industry.
- Implement sales and service experiences that align with Sephora's high standards.
- Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
- Execute client service models and sales strategies to enhance customer engagement.
- Ensure compliance with store standards, maintaining a professional and welcoming environment.
- Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.
- Prior leadership experience, preferably in retail sales or services.
- Passion for client service and teamwork.
- Strong communication skills and ability to multitask.
- Resilience and adaptability to changing store priorities.
- Flexible availability to work during peak retail hours.
- Consistent and reliable attendance.
- Ability to lift and carry up to 50 pounds.
- Leadership and team management
- Customer service excellence
- Sales strategy execution
- Operational compliance
- Communication and interpersonal skills
- Adaptability and resilience
Prior leadership experience in retail sales or services is required.
$23.00 - $28.25 per hour, dependent on qualifications and experience.
Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.
Sephora is dedicated to creating a diverse and inclusive beauty community where every individual's uniqueness is celebrated. The company values diversity, inclusion, and belonging, ensuring a respectful and empowering workplace for all employees.


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