Sephora Sales and Service Leader

Sparks • USA

Tuesday, April 15, 2025

Sephora, a distinguished brand within the Selective Distribution business group, is renowned for its commitment to delivering exceptional beauty experiences. As part of a global conglomerate, Sephora offers a dynamic and inclusive work environment that fosters growth and innovation.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. KPI monitoring

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, based on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora prides itself on fostering a diverse and inclusive workplace where uniqueness is celebrated and respected. The company is committed to equal opportunity and provides reasonable accommodation in its recruiting processes.