Sephora Sales and Service Leader

Southlake • USA

Wednesday, April 16, 2025

Sephora, a leader in the global beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, the world's largest luxury goods conglomerate. Known for its innovative approach to beauty and personal care, Sephora offers a unique shopping experience with a diverse range of products and services. As an employer, Sephora is committed to fostering a diverse and inclusive workplace, providing opportunities for growth and development within the company.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Operational compliance
6. Adaptability and resilience

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits based on eligibility. Details available on Sephora's benefits webpage.

Sephora is dedicated to creating a beauty community where diversity, inclusion, and belonging are celebrated. The company values each individual's uniqueness and strives to honor and respect all employees, fostering an environment of equality and opportunity.