Sephora Sales and Service Leader

South Portland • USA

Wednesday, April 9, 2025

Sephora, a leading brand in the luxury beauty retail sector, operates under the umbrella of LVMH Moët Hennessy Louis Vuitton, the world's largest luxury goods conglomerate. Renowned for its innovative approach to beauty retail, Sephora offers a diverse range of products from prestigious brands and is committed to fostering an inclusive and dynamic work environment.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with Sephora's store standards, maintaining a professional and welcoming environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Strong communication
5. Multitasking
6. Adaptability

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora is dedicated to creating a beauty community where diversity, inclusion, and belonging are celebrated. The company values a diverse and inclusive workplace, offering equal employment opportunities and reasonable accommodations for applicants with disabilities.