Sephora

Sales and Service Leader

Sephora is a leading global beauty retailer offering a wide range of cosmetics, skincare, and fragrance products. Known for its commitment to diversity, inclusion, and belonging, Sephora creates a beauty community where everyone's uniqueness is celebrated. The company is dedicated to providing exceptional shopping experiences and fostering a supportive work environment.

1. Implement sales and service experiences that meet Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service model and sales strategies to drive customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and services, monitoring key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership
2. Client service
3. Teamwork
4. Communication
5. Multitasking
6. Adaptability

$25.00 - $30.81/hr. The actual hourly pay offered depends on various factors, including qualifications for the position and relevant experience.

Sephora offers comprehensive healthcare and wellbeing benefits based on eligibility. The company also provides a Flex position for employees who can work anywhere from 0-19 hours a week, allowing for work schedule flexibility.

Sephora values a diverse and inclusive workplace, ensuring all employees are respected and honored. The company is committed to providing reasonable accommodation in recruiting processes to applicants with disabilities or other medical conditions. The job location is in Skokie, IL.