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Sephora Sales and Service Leader
Sephora, a distinguished name in the luxury beauty retail sector, is part of the Selective Distribution division. Known for its innovative approach and commitment to inclusivity, Sephora offers a dynamic work environment where creativity and excellence are celebrated. As part of a global conglomerate, Sephora provides opportunities for career growth and development within a supportive and diverse community.
- Lead and inspire the team to deliver exceptional client service and achieve sales targets.
- Drive overall store success through client engagement, expert product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to elevate team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory management, visual merchandising, and maintaining store standards.
- Promote a culture of inclusivity and teamwork.
- Ensure adherence to company policies and create a safe shopping environment.
- Minimum 2 years of leadership experience in retail, hospitality, or service environments.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfortable in a fast-paced and dynamic environment.
- Physically able to lift and carry up to 50 pounds.
- Leadership and team management
- Client service excellence
- Sales acumen
- Effective communication
- Interpersonal skills
- Adaptability in dynamic environments
- Product knowledge and training
A minimum of 2 years of leadership experience in retail, hospitality, or service environments is required.
$27.15 - $33.41 per hour, dependent on qualifications and experience.
Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.
Sephora fosters a beauty community where uniqueness is celebrated, respected, and honored. The company is committed to creating a diverse and inclusive environment where all employees can thrive.
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