Sephora Sales and Service Leader

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Sephora is renowned for its curated selection of beauty products and exceptional customer service, making it a sought-after employer in the retail industry.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. KPI monitoring

Minimum 3 years of leadership experience in retail sales or services.

$25.00 - $30.81 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible working hours, and opportunities for career advancement.

Sephora fosters a diverse and inclusive workplace where uniqueness is celebrated and respected. The company is committed to equal opportunity employment and provides reasonable accommodations for applicants with disabilities.