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Sephora Sales and Service Leader
Sephora, a leading beauty retailer, is part of the Selective Distribution business group. As a prominent member of the luxury fashion conglomerate, Sephora is renowned for its innovative approach to beauty retail, offering a diverse range of products and fostering a vibrant shopping environment. The company is committed to inclusivity and excellence, making it an esteemed employer in the industry.
- Lead and inspire team members to deliver exceptional client service and achieve sales goals.
- Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
- Provide ongoing feedback and development to elevate team performance.
- Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
- Assist with inventory, visual merchandising, and maintaining store standards.
- Promote a culture of openness and inclusivity.
- Uphold Sephora standards by following company policies and creating a safe shopping experience.
- Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
- Proven ability to coach and inspire teams to achieve goals.
- Strong sales and client service skills.
- Excellent communication and interpersonal skills.
- Comfortable in a fast-paced and dynamic environment.
- Quick learner with the ability to absorb and share product knowledge and training.
- Physically able to lift and carry up to 50 pounds.
Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
$24.00 - $31.00/hr, dependent on qualifications, experience, and geographic location.
Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and a commitment to inclusion and belonging.
Sephora fosters a beauty community where uniqueness is celebrated, respected, and honored. The company is dedicated to creating an inclusive environment where everyone feels empowered and valued.
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