Sephora Sales and Service Leader

San Ramon • USA

Friday, July 4, 2025

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Renowned for its innovative approach to cosmetics retail, Sephora offers a diverse array of beauty products and services. As an employer, Sephora is committed to fostering a culture of diversity, inclusion, and belonging, ensuring that every employee feels valued and empowered.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Performance monitoring

Minimum of 3 years of leadership experience in retail sales or services.

$28.00 - $34.30 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a flexible work schedule option for employees seeking a balance with other commitments.

Sephora prides itself on creating a beauty community where diversity and inclusion are celebrated. The workplace culture is one of respect, honor, and support for every individual's uniqueness, fostering an environment where all employees can thrive.