Sephora Sales and Service Leader

San Francisco • USA

Wednesday, May 21, 2025

Sephora, a leader in the global beauty industry and part of the Selective Distribution business group, is renowned for its innovative approach to retail and its commitment to providing exceptional customer experiences. As part of the LVMH conglomerate, Sephora offers unparalleled opportunities for career growth and development within a diverse and inclusive environment.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. Communication and multitasking
6. Adaptability and resilience

Prior leadership experience in retail sales or services is preferred.

$28.00 - $34.30 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating each individual's uniqueness. The company is committed to creating a supportive environment where employees are valued and respected, ensuring equal opportunities for all.