Sephora Sales and Service Leader

San Francisco • USA

Wednesday, April 16, 2025

Sephora, a leading global beauty retailer, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world’s largest luxury goods conglomerate. Renowned for its innovative approach to beauty, Sephora offers a unique shopping experience with an unparalleled selection of prestige products. As an employer, Sephora is committed to fostering a diverse and inclusive workplace, where creativity and individuality are celebrated.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. KPI monitoring
6. Effective communication
7. Adaptability

Prior leadership experience in retail sales or services is preferred.

$28.00 - $34.30 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible working options.

Sephora is dedicated to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company values diversity and inclusivity, offering a supportive environment that encourages personal and professional growth.