Sephora Sales and Service Leader

San Francisco • USA

Thursday, January 30, 2025

Sephora, a distinguished name in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation. As an employer, Sephora fosters an inclusive and dynamic work environment, offering employees the opportunity to thrive in a culture that values diversity, creativity, and professional growth.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Compliance and standards adherence
5. Performance monitoring and analysis

Previous leadership experience in retail sales or services is preferred.

$28.00 - $34.30 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, fostering a supportive and rewarding work environment.

Sephora is committed to creating a beauty community where diversity, inclusion, and belonging are celebrated. The workplace culture is one of respect and honor for each individual's uniqueness, encouraging a collaborative and innovative atmosphere.